SIMPLE DIAGNOSTIC

Instructions on how to use the pre-diagnostic

Below you see a table that contains 18 questions, with each gap having 2 questions. Your company is required to answer these questions to the best of their knowledge, using the ranking system provided. The ranking system is based on a scale from 0% up to 100%, in steps of 25, with 100% being the best possible answer.

After the questions are completed, you will have to add the percentages for each gap and divide them by 2.

By doing so, you will see what your company excels at, and what gap your company needs to work on urgently.



























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<p class="MsoNormal">Now that you have made the diagnostic and you have preliminary results of the status of each gap, the next step is to select in which gaps are you going to focus on.

<p class="MsoNormal">The biggest gap is not always the gap that you need to start working with.

<p class="MsoNormal">Another tool you can use to see which are the most relevant gaps to solve is a graph about the complexity and the impact that the solution may have. The idea is to preliminary evaluate the outcomes of solving each gap and locate them in one of the 9 boxes.

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<p class="MsoNormal">Although the location of each gap will be subjective, it must be based in the following criteria:

<p class="MsoNormal">Impact:

<li class="MsoNormal">How fast will the company see a return of the investment?</li></li></li> <li class="MsoNormal">Will fixing the gap help us to fix other gaps more easily?</li></li></li> <li class="MsoNormal">Will that gap help the company to find and conquer new markets?</li></li></li> <li class="MsoNormal">Will fixing that gap change the way the company operates?</li></li></li> <li class="MsoNormal"> Can the company leverage in that solution to build the strategy of its future? </li><p class="MsoNormal"> <p class="MsoNormal">Complexity:

</li> </li> <li class="MsoNormal">How much monetary investment should be made to fix the gap?</li></li></li> <li class="MsoNormal">How many stakeholders must be involved to create a solution?</li></li></li> <li class="MsoNormal">How much time will the fixing of the gap will take?</li></li></li> <li class="MsoNormal">Will the solution challenge defined and very stablished habits and ways to get things done in the company?</li><p class="MsoNormal"> </li> </li> <li class="MsoNormal"><p class="MsoNormal">Once you have located each gap on the graph, you must focus your attention in the ones located in boxes 1,2,3,4, and 7. Any of those will either have the biggest impact or have the lower level of complexity.

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